Service Desk

The Maxxam Service Desk provides a single point of contact for end-users to receive high quality technical support. Our operations follow ITIL processes to ensure industry best practices are observed.

By using remote connectivity technology, "hands on" support and resolution is instantly accessible to the end-user and all requests are dealt with in a professional manner. If required, on-site service is also available and escalation procedures are in place to handle complex and third-party issues.

The Maxxam Service Desk is offered either as a scheduled fixed cost service or a "pay-per-use" service, allowing you the flexibility to customise our service according to time, priority and the level of support you require.